Aleš B. 27 let , životopis 1236386

Gymnázium, Příbram, Legionářů 402

Gymnázium (všeobecné)

září 2015 – červen 2019SŠ s maturitou

VI*****com

Client Integration Engineer & Head of Pre-Launch team

leden 2024 – dosud 2 roky a 7 měsíců

After acquisition of the company by Publicis Groupe and expansion of the team, the technical department was divided in two separate units. I was appointed to lead the newly created Pre-Launch department. The main focus of my team (Technical Support and Onboarding Specialists) is to help launch new accounts fast and effectively. I own the whole presale and onboarding process of new clients from a technical perspective. Also when our CTO is not available I’m acting as his Deputy. - Lead the pre-launch and onboarding phase for new clients, ensuring smooth technical integration and readiness for affiliate account activation. - Coordinate cross-functional collaboration between technical staff, project managers, and business stakeholders to deliver technical solutions. - Provide senior-level technical support and act as an escalation point for complex integration and tracking issues. - Train and mentor junior team members, supporting their professional technical growth and onboarding. - Manage team workload, task prioritization, and resource allocation based on capacity and business priorities. Key achievements: - Over the years I’ve worked with 500+ clients - During that time I hired, trained and managed 10+ colleagues. - Since October 2025 - from my own initiative I merged my technical team with a team of our Onboarding specialists for unifying prelaunch processes

VI*****com

Senior Technical Support Specialist

březen 2021 – prosinec 2023 2 roky a 10 měsíců

After a year due to my technical abilities I was moved to our technical department. I worked there as a Technical Support Specialist and after two years I was promoted to Senior role and I managed day to day operations of the whole technical support team. - Delivered technical support for clients and internal teams in marketing technology and affiliate platform integrations. - Implemented and tested tracking solutions across custom web applications, e-commerce platforms, and Google Tag Manager environments. - Diagnosed and resolved complex tracking, API, and integration issues to ensure accurate data collection and campaign performance. - Collaborated with developers, project managers, and business stakeholders to translate technical requirements into solutions. - Supported client onboarding processes, including technical setup validation and troubleshooting. - Performed product feed quality assurance and validation. - Communicated with clients via meetings, email, and calls to resolve technical challenges and maintain strong relationships.

VI*****com

Affiliate manager

únor 2020 – březen 2021 1 rok a 2 měsíce

- part-time job - account management in affiliate marketing - development of client affiliate programs - client training in the platform using - XML product feed quality assurance - working in Google Cloud enviroment

Operační systémy

MS Windows 8 / 10 / 11Pokročilý

MacOSPokročilý

MS Windows XP / Vista / 7Pokročilý

Chytrý telefon AndroidPokročilý

Chytrý telefon Apple iOSZkušený

Běžná práce na počítači

Textový editor (MS Word)Pokročilý

Tabulkový kalkulátor (MS Excel)Pokročilý

Prezentační program (MS PowerPoint)Pokročilý

Internetový prohlížeč a e-mailZkušený

MS OutlookPokročilý

Programovací jazyky

(X)HTML, CSSZačátečník

JavaScriptZačátečník

C / C++Začátečník

PythonZačátečník

Databázové systémy

SQLitePokročilý

Tvorba obsahu a online marketing

Affiliate marketingPokročilý

Google AnalyticsPokročilý

WordPress / CMSZačátečník

Další programy a počítačové znalosti

Technical Skills: Automated and manual web testing JavaScript (vanilla and React) Google Tag Manager (GTM) API Integrations MS Office/Google environment Atlassian (JIRA, Trello) Salesforce Programming & Backend Development: (personal projects) REST API design & implementation – Node.js, Express.js, Next.js (serverless deployment on Vercel) Third-party integrations – GitHub API, OpenWeatherMap, Google Apps Script, webhooks Security & resilience – HMAC verification, retries with exponential backoff, dead-letter queues, rate limiting Data & state management – SQLite, idempotency & deduplication patterns Observability & DevOps – structured logging (Winston), Docker orchestration, health checks Tooling – Git/GitHub, environment & secrets management Soft Skills: Technical Support & Troubleshooting Process Optimization & Automation Project & Team Management Leadership, training and mentoring Stakeholder management (Technical staff, Project and Marketing Managers, Company owners …) Time Management & Prioritization Customer oriented communication

Mé silné stránky

Flexibilita

Ochota učit se

Pracovitost

Přizpůsobivost

Samostatnost

Spolehlivost, zodpovědnost

Mohu nabídnout

Asertivní jednání

Logické myšlení

Řešení problémů pomocí kritického myšlení

Schopnost práce v kolektivu a týmové práce

Srozumitelná a efektivní komunikace

Manažerské dovednosti

Budování a vedení týmu (leadership)

EFPA Europe - Zkouška dle zákona o distribuci pojištění a zajištění

Kat. I - Životní pojištění

březen 2022

Efektivní komunikace - Hubbard College of Administration Brno

červen 2021