Lucia M. 33 let , životopis 1527330

Dopravna akademia Žilina

Cestovní ruch

2009 – 2013SŠ s maturitou

KB*********rno

Application manager

2025 – dosud 1 rok

I was responsible for testing various features in IBM system - eBoss

Or*******lic

Sr. Asset Manager, NSGBU

2020 – 2025 5 let a 6 měsíců

I was providing HW and SW services for Oracle’s division NetSuite – approx. 10k employees, this included forecasting, coordinating deliveries of these services on time and solving various issues until the products were successfully in use – aftercare included also, of course. Starting with HW equipment, such as laptops and AV Technik for conferences and meeting rooms, ending with licenses of different SW used across the company, my responsibility was to make sure there is no business impact – successfully achieved. Part of this job was to create a plan and present it to the business in advance and flexibly adjust it as needed.

Ze*******rno

Order management representative

2019 – 2019 6 měsíců

I was processing orders via Oracle systems and also in Siebel and Salesforce systems. Part of my daily job was to communicate with external customers via mail and phone and sort various legal and logistics challenges. In order to successfully provide deliveries on time and bookings in the internal systems, I worked closely with the logistics department.

Ga*********rno

Sales coordinator

2018 – 2019 1 rok a 6 měsíců

I worked closely with a factory in Germany to successfully process orders of vacuum pumps, compressors and its components – this gave me an opportunity to improve my German and get an insight to technical documentation of various types of machines. My targeted clients were mostly from Israel, which often meant various issues with deliveries and legal processes I had to tackle with our logistics department. Part of my responsibility was also taking care of RMAs of processed orders. Most of these have been processed via SAP system.

Ho*********rno

Receptionist

2013 – 2018 5 let a 6 měsíců

When coming to Brno I started collecting experience as a receptionist in various hotels in Brno. This gave me the first experience in communication with customers with often difficult needs.

Běžná práce na počítači

Textový editor (MS Word)Zkušený

Tabulkový kalkulátor (MS Excel)Expert

Prezentační program (MS PowerPoint)Zkušený

Internetový prohlížeč a e-mailZkušený

MS OutlookExpert

Psaní všemi desetiExpert

Grafické a konstrukční programy

Adobe PhotoshopZačátečník

Programovací jazyky

SQLZačátečník

Databázové systémy

OracleZkušený

ERP a účetní software

Oracle ERPPokročilý

SAPZkušený

Mé silné stránky

Aktivní přístup

Přizpůsobivost

Samostatnost

Spolehlivost, zodpovědnost

Mohu nabídnout

Logické myšlení

Řešení problémů pomocí kritického myšlení

Schopnost práce v kolektivu a týmové práce

Tvůrčí (kreativní) myšlení

Manažerské dovednosti

Budování a vedení týmu (leadership)